Privacy Policy

Effective Date: May 25, 2018
Last Updated: April 16, 2026

RPM Hardware, Inc. ("RPM Hardware," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you visit www.rpmhardware.com or use any related services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or place an order:

Name, billing address, shipping address, phone number, and email address
Payment information necessary to process your order
Order history and purchase information
Account login information if you create an account
Information you provide when contacting customer service
Technical information such as IP address, browser type, device type, pages viewed, and cookies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate about your order, account, or requests
Improve our website, products, and services
Prevent fraud and maintain website security
Send marketing emails or promotions if you choose to receive them
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

Payment processors
Shipping carriers
Website hosting and analytics providers
Email and customer service providers
Government agencies or legal authorities when required by law

These third parties may use your information only to provide services on our behalf.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, remember your preferences, analyze website traffic, and support advertising and marketing efforts.

You may control cookies through your browser settings. Disabling cookies may affect some features of the website.

5. Marketing Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. Our website uses SSL encryption to help secure data transmitted online.

Although we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

8. California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the right to request information regarding the categories of personal information we collect and how it is used.

To submit a privacy request, please contact us at info@rpmhardware.com.

9. Children's Privacy

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from anyone under 18.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

RPM Hardware, Inc.
1799 Rustin Ave
Riverside, CA 92507
Phone: (909) 348-5550
Email: info@rpmhardware.com